Terms of Service

1. Acceptance of Terms

By accessing and using Parser ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

These terms apply to all users of the Service, including visitors, registered users, and paying customers.

2. Use of Service

2.1 Service Description

Parser provides AI-powered document data extraction services. The Service allows you to upload documents and automatically extract structured data.

2.2 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes.

2.3 Restrictions

You agree not to:

• Reverse engineer or attempt to extract the source code of the Service
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service

3. User Accounts

3.1 Account Creation

To use certain features, you must create an account. You must provide accurate and complete information and keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

4. Payment Terms

4.1 Service Plans

Parser is offered as three self-serve plans, Free, Starter and Pro, and as Enterprise by contract. Each self-serve plan includes a monthly amount of credits, and extra credits can be bought in one-off top-up packs. Enterprise runs on your own model key and is defined in your service agreement. All plans include REST API access, webhook notifications and custom extraction templates; support depends on the plan.

Prices, credits and limits of the self-serve plans are those published on parserai.co when you subscribe; Enterprise prices and plan terms are set out in your individual service agreement. Both are subject to change with 30 days notice.

4.2 Evaluation

Before contracting, we may run a proof of concept with a limited set of your documents so you can evaluate the Service. Evaluation terms are agreed in advance and create no obligation to subscribe.

4.3 Payment

Self-serve subscriptions are billed monthly or annually, and a top-up pack is paid once, when you buy it. Enterprise fees are billed as defined in your service agreement, and accepted payment methods for Enterprise — such as invoicing, bank transfer, or card — are agreed as part of that contract. You agree to provide accurate billing information and to pay invoices by their due date.

4.4 Refunds

Where you have a service agreement, refunds are handled on a case-by-case basis as set out in that agreement. To discuss a refund, contact our support team.

5. Prohibited Activities

You may not use the Service to:

• Process documents containing illegal content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit malware, viruses, or harmful code
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Scrape or harvest data from the Service
• Resell or redistribute the Service without authorization

6. Intellectual Property

6.1 Our Property

The Service, including all content, features, and functionality, is owned by Bix Tech and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain all rights to the documents and data you upload. By using the Service, you grant us a limited license to process your documents solely for the purpose of providing the Service.

6.3 Feedback

If you provide feedback or suggestions about the Service, we may use them without any obligation to you.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIX TECH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

7.1 Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The Service is provided "AS IS" and "AS AVAILABLE."

7.2 Data Accuracy

While we use advanced AI technology, we do not guarantee 100% accuracy in data extraction. You are responsible for verifying extracted data.

8. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions that should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Brazil, without regard to its conflict of law provisions.

Questions?

If you have any questions about these Terms, please contact us:

Support: parser@bix-tech.com